mabar99 Privacy Policy

This page describes what personal data we collect when you use mabar99, how we protect that information, and what rights you have regarding your data. We take privacy seriously and maintain strict protocols for handling account holder information across registration, verification, deposit, withdrawal, and gameplay.

We at mabar99 collect personal information to verify your identity, process your payments (via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet), manage your account, and comply with applicable law. This policy explains the types of data we gather, why we gather it, how long we retain it, and how you can request access or deletion of your information.

Our commitment is transparency. Before you open an account on mabar99, you should understand exactly what data we collect and how we use it. If you have questions after reading this policy, contact our support team at any time.

What Data We Collect on mabar99

We collect the following personal information when you register and use mabar99:

Identity information: Full legal name, date of birth, gender, and nationality. We collect this during registration and Know Your Customer (KYC) verification.
Contact details: Email address, phone number, and mailing address. We use these to send account notifications, withdrawal confirmations, and support correspondence.
Government-issued ID: Copies of your passport, driving licence, national identity card, or equivalent. We scan and store these securely for verification purposes only.
Proof of address: Copies of utility bills, bank statements, or rental agreements issued within the past three months. We retain these for compliance verification.
Payment information: When you deposit or withdraw, we record the payment method (e.g., QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet virtual-account number or e-wallet identifier), transaction amounts, dates, and times. We do not store your full banking credentials—payment processors handle sensitive card or account data directly.
Account activity: Your login history, game activity (bets placed, stakes, outcomes), and account balance changes. We retain this data to support your account management and comply with anti-money-laundering (AML) regulations.
Device and IP information: When you access mabar99, we record your IP address, browser type, device type, and operating system. This helps us detect fraud and ensure account security.
Cookies and tracking: We use cookies to maintain your login session, remember your preferences, and analyze how you use mabar99. See the "Cookies" section below.

Note: We do not collect sensitive personal data such as religion, political beliefs, or health information unless voluntarily provided by you. We do not sell your personal data to third parties for marketing purposes.

How We Use Your Data

We use the personal information collected on mabar99 for the following purposes:

Account management: Creating and maintaining your mabar99 account, verifying your identity, and processing your requests to reset passwords or update profile information.
Payment processing: Processing your deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank virtual accounts (online payment, e-wallet, mobile banking, local payment). We share transaction details with our payment processors to complete deposits and withdrawals.
Regulatory compliance: Complying with anti-money-laundering (AML) and counter-terrorism financing (CTF) regulations. We may be required by law to share your data with regulatory authorities in Indonesia or other jurisdictions.
Fraud prevention: Detecting and preventing account compromise, unauthorized access, and fraudulent transactions. We use device information, IP addresses, and behavioral patterns to flag suspicious activity.
Customer support: Responding to your inquiries, troubleshooting issues, and improving our service based on your feedback. Support agents may access your account history to assist you.
Service improvement: Analyzing aggregate user data to improve mabar99's features, game selection, and payment integration. This analysis does not identify you personally.
Legal obligations: Complying with court orders, legal investigations, or other governmental requests. We will disclose your data only where required by law.

We at mabar99 collect and process your data only for legitimate business and compliance purposes—never for secondary commercial gain.

mabar99 Editorial Team

Data Retention and Third-Party Processors

We retain your personal data for as long as your mabar99 account is active, plus a retention period after account closure to comply with AML and legal obligations (typically two to seven years depending on jurisdiction). We may retain aggregate anonymized data indefinitely for business analytics.

Your data is processed by mabar99 and third-party service providers such as:

Payment processors: Companies that facilitate online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual-account transfers. These processors handle sensitive payment data and comply with industry security standards (PCI DSS).
Identity verification providers: Third parties that verify your government-issued ID and proof of address using document scanning and database matching.
Hosting and cloud providers: Companies that store our servers and databases. Our servers may be located outside Indonesia; by using mabar99, you consent to your data being processed and stored internationally.
Analytics providers: Services that help us understand how users interact with mabar99. These providers may use cookies and aggregated data but do not have access to personally identifiable information.

All third-party processors are contractually obligated to handle your data securely and in accordance with this privacy policy. We do not share your data with advertisers, marketers, or other commercial entities without your explicit consent.

Your Rights and Data Security on mabar99

You have the following rights regarding your personal data held by mabar99:

Right to access: You can request a copy of all personal data we hold about you. Contact our support team to submit an access request.
Right to correct: If your data is inaccurate or incomplete, you can request that we correct or update it. Many profile fields can be updated within your mabar99 account settings.
Right to delete: You can request deletion of your personal data, subject to legal and regulatory exceptions (e.g., AML retention requirements). We may retain certain data to fulfill legal obligations.
Right to opt out: You can unsubscribe from non-essential communications (marketing emails, promotional offers) by clicking the unsubscribe link in any email or adjusting your account preferences.
Right to data portability: Upon request, we can provide your personal data in a commonly used electronic format for transfer to another service.

To exercise any of these rights, contact our support team using the details provided at the end of this policy. We will respond to requests within 30 days, or as required by applicable law.

We protect your data using industry-standard security measures: encrypted transmission (HTTPS), encrypted storage, firewalls, and regular security audits. However, no online service is non-specific info secure. We recommend using a strong password, never sharing your mabar99 login credentials, and logging out after each session—especially on shared devices.

Cookies and Tracking on mabar99

We use cookies—small text files stored on your device—to enhance your mabar99 experience. These cookies enable session management (keeping you logged in), remember your preferences, and analyze site performance. Most cookies expire when you close your browser; some may persist longer. You can disable cookies in your browser settings, but this may limit mabar99 functionality.

We also use analytics tools to track how users interact with mabar99—which sections are visited, which games are played, and which payment methods are used most frequently. This data helps us improve the platform but does not identify you personally. If you prefer not to be tracked, you can enable "Do Not Track" in your browser; however, some analytics will still occur.

Policy Updates and Contact

We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on mabar99. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this privacy policy, or to exercise your data rights, contact our support team. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and elsewhere can reach us through the support contact form on mabar99 or by emailing our privacy contact. We are committed to addressing your concerns and maintaining your trust in mabar99's data handling practices.